Return & Exchange Policy

01. Return Policy

We offer a 2-day return window from the date you receive your order. If you're not completely satisfied with your purchase, you can request a return within this period.

02. Exchange Policy

Need a different size or product? You can request an exchange within 2 days of receiving your order, subject to product availability.

03. Eligibility

To qualify for a return or exchange, items must be:

• Unworn, unused, and unwashed.

• In their original condition and packaging.

• Accompanied by proof of purchase.

Items showing signs of use or damage caused after delivery may not be accepted.

04. Check & Report

Please inspect your order while the courier is present. If you notice any damage, missing items, or incorrect products, report the issue immediately.

Any issues discovered after delivery should be reported within 24 hours, with supporting photos or videos.

05. Return & Exchange Shipping

Shipping fees for returns or exchanges due to a change of mind or size preference are the customer's responsibility.

If the item is damaged, defective, or incorrect due to our mistake, we will cover the applicable shipping costs.

06. Refunds

Once your returned item has been received and inspected, we will notify you of the approval status.

Approved refunds will be processed through the agreed refund method.

For any return or exchange requests, please contact our customer support team.